We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...The Valley Day School, one of the leading Approved Private Schools in Bucks County, is looking for passionate Paraprofessionals who want to inspire, innovate... ...and effective functioning of the building and teaching team. OTHER QUALIFICATIONS, SKILLS AND ABILITIES...
...Overview Virtual Customer Service Professional (work from home) - Full-time Please send resume. The hourly pay rate is... ...Calling, No Telemarketing, inbound calls only. Youll make your own schedules Minimum 3+ months of customer service, retail, or sales...
...Why Indigo? No Experience? No Problem! Training available. Career Growth: Work with top dental offices. Flexible Hours: Full-time or part-time options. Perfect Match: We place you in an office that fits your vibe. What You'll Do Assist dentists during...
...to the appropriate director Monitor fitness floor and studios, take advantage of opportunities to assist members, and enforce all YMCA policies Assist Group Ex program instructors with set up/break down of equipment as well as monitoring attendance for classes....
...Dental insurance ~ Flexible schedule ~ Health insurance ~ Paid... ...Agency Description: RES Home Care, Inc., was founded in 20... ...Salary: $25-$30/hour Work Location: In-Person Participant... ...) Schedule: Flexible, make your own schedule: Day shift Evening...